"People sometimes ask us why we don’t book our trips through the internet. We have to explain just how helpful it is to talk to someone who knows exactly what we like, and who has actually been to the places we’re discussing and can speak from experience about what to see and do."
David & Sarah Coker (WEXAS members)
Whether your focus is on wildlife, culture, adventure or relaxation, our specialists can help you hand-pick hotels, choose the best sights and excursions, arrange private guides and smooth out your transfers and travel requirements. What’s more, you can go at a pace that suits you and build in time for independent exploration.
Our aim is simple – to help you create your ideal tailor-made holiday, and to organise it flawlessly.
The world is a big place but for more than 40 years we’ve been tapping its secrets. Our website and brochures are crammed with ideas and information about travelling across all seven continents, researched and written by passionate travellers.
We’re confident that if you explore the site or read through our brochures, you’ll soon get a feel for where you’d like to go.
Speak to a specialist
Once you have an idea for where you’d like to travel or for the kind of trip you’re looking to take - or even if you just want some general guidance - we recommend you talk to our destination specialists.
Drawing on years of first-hand experience, they’ll be more than happy to answer your questions and to offer advice. Better still, they’ll ask you questions in return, so they can better understand your personal tastes and tailor their suggestions to your individual needs.
There’s nothing our specialists love more than to inspire and surprise their clients. They may well be able to offer ideas that you’d never have thought of, or to tweak an itinerary to help you get the most from your trip.
Even a simple suggestion, like arriving at a place earlier than planned to coincide with a festival or holiday, can lead to an experience you’ll treasure forever but would otherwise have missed.
Plan your holiday in detail
After narrowing down your options, your destination specialist will work with you to design your trip in detail, creating a bespoke day-by-day itinerary, complete with price, for you to review.
Refine your trip
After reading your itinerary, there’s still plenty of time to ask further questions and to work with your specialist to refine your holiday. There’s no need to confirm anything until you’re completely happy.
Once you’re satisfied with all the arrangements, we’ll ask you to pay a deposit, at which point we’ll start to confirm the details.
Depending on your trip, you may also be asked to complete a booking form. When the details are finalised, we’ll send you your booking confirmation and receipt of payment.
Shortly before departure you’ll be sent your final day-by-day itinerary along with all relevant documentation, such as hotel or car hire vouchers and local contact details.
Even after paying your deposit, your specialist will be on hand to answer any further questions you may have. Should you wish to make changes, he or she will do their best to assist you.
This is also a good time to consider other essentials you may not have thought of, such as airport transfers, visas, foreign currency and travel insurance, all of which WEXAS can help organise.
While you’re away
While you’re away, we’ll always be on hand to help smooth any bumps in the road.
In fact, it’s often in times of crisis – such as unforeseen airline strikes – that the knowledge and dedication of our specialists really come to the fore.
We’ll monitor your situation, keep you abreast of the latest developments and do all we can to ensure your needs are met.
Learning from you
After your trip, we’ll be in contact with you to welcome you home. This also provides us with an opportunity to ask for your feedback.
This is invaluable in helping us uphold our high level of service and in ensuring we’re recommending the very best hotels, tours, guides and arrangements.
You can even write your own hotel reviews right here on our website. Simply search for the hotel on our site and share your opinions with other WEXAS members.