27 June 2011 by Luke McCormick
Wexas Costa Rica partner, Travel Excellence, has achieved Global ISO 9001:2008 Certification, in a further endorsement as a leading company providing incoming services in Costa Rica.
Travel Excellence undertook to incorporate internationally recognised quality management standards into their work processes and has been working to successfully complete the stages of implementation, analysis and evaluation.
A spokesperson for Travel Excellence said: "Today, we are proud to announce that all our efforts have been compensated with the achievement of ISO certification.
"With this prestigious certification, our clients can be assured and confident to work with a company providing quality in services that have been internationally recognised. Each of our guests in Costa Rica now receives certified services, characteristic [of] a selected group of top-level companies.
"This certification represents our commitment to keep setting up strategic alliances with clients and suppliers, always seeking win-win relationships to benefit clients. It also reinforces our continual improvement process through feedback from our daily operations."
Travel Excellence now becomes the first and only incoming ground operator in Costa Rica to have a certified Quality Management System.
The certification seeks to ensure that certified companies meet the requirements of an organisation based in quality management principles such as customer focus, a mutually beneficial supplier relationship and a continual improvement process.