Contact us
General enquiries
WEXAS
45-49 Brompton Road
Knightsbridge
London
SW3 1DE
UNITED KINGDOM
Telephone: 0845 643 6568
Fax: 020 7838 0837
Email: mship@wexas.com
Calls to 0845 numbers are low cost when called from a landline within the UK, priced at around the cost of a local call. Calls from mobiles or overseas (0044 845 643 6568) may be considerably higher. All calls to London 020 numbers are charged at normal BT rates. Please direct any general queries or complaints to the Membership Department who will deal with your query immediately by phone. Any written correspondence will be acknowledged within 48 hours.
Christmas Office hours
23rd December: 8.30-6.00pm
24th December: 9.00-4.00pm
Christmas Day: CLOSED
26th December: CLOSED
27th December: CLOSED
28th December: 9.00-6.00pm
29th December: 9.00-6.00pm
30th December: 9.00-6.00pm
31st December: 9.00-4.00pm
1st January: CLOSED
2nd January: CLOSED
3rd January: Return to normal hours: 8.30 - 7.00pm
General Office hours
WEXAS Blue & WEXAS Gold
Monday – Friday: 9.00 – 19.00
Saturday: 9.00 – 16.00
Plus, 24-hour, 7 days a week Emergency Service – see the number on the back of your WEXAS card
Membership department
Monday – Friday: 9.00 – 19.00
Saturday: 9.00 – 16.00
Personal visit
Monday – Friday: 9.00 – 17.30
Saturday: Closed
Our specialist teams
Europe
Tel: 0845 643 6563 Email: eurohols@wexas.com
Africa, Middle East, Indian Sub-Continent
Tel: 0845 643 6562 Email: southern@wexas.com
Australasia, Far East, Round-the-World
Tel: 0845 643 6561 Email: eastern@wexas.com
The Americas & Caribbean
Tel: 0845 643 6548 Email: americas@wexas.com
Corporate travel
58 St Johns Square, London, EC1V 4JG
Out-of-hours service: 07711 681 335
Tel: 020 7251 7457
Fax: 020 7823 7027
Email: corporate@wexas.com
Other enquiries
Publications
Email: publications@wexas.com
Traveller magazine advertising
Tel: 020 7838 5862
Recruitment
Email: recruitment@wexas.com
Customer Services
Email: feedback@wexas.com
