Planning & booking your holiday
"Twenty years from now you will be more disappointed by the things you didn't do than the ones you did do. So throw off the bowlines, sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover." Mark Twain
Congratulations. If you've found your way here then you're already looking to ‘throw off the bowlines'. But where to start? Here are some simple steps to help set you on the path to discovery.
Be inspiredThe world is a big place but for more than 40 years we've been tapping its secrets. Our website and brochures are crammed with ideas and information about travelling across all seven continents, researched and written by passionate travellers.
We're confident that if you explore the site or read through our brochures, you'll soon get a feel for where you'd like to go.
Speak to a specialistOnce you have an idea for where you'd like to travel or for the kind of trip you're looking to take - or even if you just want some general guidance - we recommend you talk to our destination specialists.
Drawing on years of first-hand experience, they'll be more than happy to answer your questions and to offer advice. Better still, they'll ask you questions in return, so they can better understand your personal tastes and tailor their suggestions to your individual needs.
There's nothing our specialists love more than to inspire and surprise their clients. They may well be able to offer ideas that you'd never have thought of, or to tweak an itinerary to help you get the most from your trip.
Even a simple suggestion, like arriving at a place earlier than planned to coincide with a festival or holiday, can lead to an experience you'll treasure forever but would otherwise have missed.
Plan your holiday in detailAfter narrowing down your options, your destination specialist will work with you to design your trip in detail, creating a bespoke day-by-day itinerary, complete with price, for you to review.
Refine your tripAfter reading your itinerary, there's still plenty of time to ask further questions and to work with your specialist to refine your holiday. There's no need to confirm anything until you're completely happy.
ConfirmationOnce you're satisfied with all the arrangements, we'll ask you to pay a deposit, at which point we'll start to confirm the details.
Depending on your trip, you may also be asked to complete a booking form. When the details are finalised, we'll send you your booking confirmation and receipt of payment.
Shortly before departure you'll be sent your final day-by-day itinerary along with all relevant documentation, such as hotel or car hire vouchers and local contact details.
After bookingEven after paying your deposit, your specialist will be on hand to answer any further questions you may have. Should you wish to make changes, he or she will do their best to assist you.
This is also a good time to consider other essentials you may not have thought of, such as airport transfers, visas, foreign currency and travel insurance, all of which WEXAS can help organise.
While you're awayWhile you're away, we'll always be on hand to help smooth any bumps in the road.
In fact, it's often in times of crisis – such as unforeseen airline strikes – that the knowledge and dedication of our specialists really come to the fore.
We'll monitor your situation, keep you abreast of the latest developments and do all we can to ensure your needs are met.
Learning from youAfter your trip, we'll be in contact with you to welcome you home. This also provides us with an opportunity to ask for your feedback.
This is invaluable in helping us uphold our high level of service and in ensuring we're recommending the very best hotels, tours, guides and arrangements.
You can even write your own hotel reviews right here on our website. Simply search for the hotel on our site and share your opinions with other WEXAS members.